Call 24/7

For property managers & agencies

One vendor. Four trades.
Zero chasing.

Water damage, mould, maintenance and vacate cleans across your rent roll — one accountable Brisbane team, tenant-friendly comms, and reports you forward straight to landlords and insurers.

The numbers that matter
24/7
Emergency response, answered by us
S500
IICRC-certified water & mould work
100%
Insurance-ready reports to forward
1
Invoice · one point of contact
Fully insured · ABN 16 854 110 677 · Brisbane since 2012
5.0on Google
Australian owned & operated
Brisbane-based since 2012
Fully insured
Answered by our team — never an overseas call centre
One accountable owner, real local crews at your door

As a Property Manager, you place an enormous amount of trust in the contractors you engage. You need honest advice, practical solutions and confidence that they're doing what's right by your owners and tenants, not what's most profitable. Harold consistently delivers exactly that.

Holly O.Property Manager · PaddingtonRead it on Google →

What you hand off

Whatever the tenant reports — sorted, and documented

We deal with the tenant, do the work to standard, and hand you the paperwork. You stay out of the middle — and covered with the landlord.

Water through the ceiling — 5pm Friday
We handle
We answer 24/7, make-safe, extract and set up drying the same day.
You receive
Daily drying logs + an insurance-ready report to forward to the landlord or insurer.
Mould flagged at a routine inspection
We handle
We find the moisture source, contain and treat it, then independently clear it.
You receive
A clearance report + before/after — the evidence your compliance file needs.
Repairs stacking up between tenancies
We handle
One crew, one visit, multiple trades — booked with the tenant directly.
You receive
Itemised photos + one invoice, ready for landlord approval.
Tenant moving out Monday
We handle
Agent-standard bond clean (meth test if needed), scheduled with the tenant.
You receive
The checklist, photos and clearance — bond-ready, on time.
Compliant — and documented.

QLD minimum housing standards and mould obligations — handled and evidenced. Every job closes with dated moisture readings, photos, scope and clearance, so you're covered with the landlord and the RTA.

IICRC S500/S520Fully insured

Why agencies use us

Built for how property management actually works

One point of contact

One phone number and one email for water damage, mould, maintenance and vacate cleans — no juggling four different trades per property.

Insurance-ready documentation

Moisture readings, photos, scope and completion reports formatted so you can forward them straight to the insurer or landlord.

Priority response for managed properties

Emergency water damage on a managed property jumps the queue — we answer 24/7 and prioritise same-day attendance.

Consolidated invoicing

One vendor in your system, one invoice per job, clear line items — easier approvals and cleaner end-of-month statements.

Tenant-friendly communication

We handle tenant contact for access and updates professionally, and keep you copied in — you stay informed without relaying messages.

Reports your landlords accept

Every job closes with a written report and photos, so you can show the landlord exactly what was done and why.

How it works

From job report to landlord report

1
Send us the job

Email, call or use the form — include the property address and the tenant contact if you want us to arrange access.

2
We triage and attend

The right crew is assigned immediately. Emergencies same-day; routine work scheduled with the tenant directly.

3
Work done to standard

IICRC-aligned water and mould work, licensed trades for maintenance, agent-checklist vacate cleans.

4
Report back to you

Photos, documentation and invoice land in your inbox — ready to forward to the landlord or insurer.

The PM triage map
Whatever the tenant reports — which crew turns up, what happens first, and what lands in your file. Pin it next to the maintenance queue.

Get started

Put us on your vendor list

Tell us about your portfolio — how many properties you manage and what you need most. We'll come back with how we'd handle your work, our documentation samples and rates.

Portfolio enquiry

We aim to reply the same business day.

We aim to reply within two business hours · Mon–Fri 7am–6pm · Sat 8am–4pm

One call covers your whole rent roll.
Brisbane wide · emergency: 24/7 for water emergencies