Advice, guides & answers
Plain-English help on water damage, mould, meth and disinfection — written by the crews who do the work.
Flood & waterThe first 48 hours after water damage: what to do
What you do in the first two days after a leak or flood decides how much of your home you keep. Here is the order of operations that protects the structure — and your insurance claim.
Flood & waterWhy your “waterproof” SPC floor might have to come up after a leak
SPC and vinyl plank are waterproof on top — which is exactly the problem when water gets underneath. Here’s why the floor sometimes has to be lifted to dry the room.
MouldWhy mould keeps coming back — and how to actually stop it
If mould returns to the same spot after you clean it, the mould was never the problem — the moisture is. Here’s how to break the cycle for good.
MouldBathroom mould: when to clean it yourself and when to call someone
A bit of mould on the silicone is a clean. Mould creeping up the wall or coming through the paint is a different job. Here’s how to tell them apart.
Meth testingBuying or renting a home? Why a meth test is worth it
Methamphetamine residue is invisible, odourless and survives a repaint. For a property with an unknown history, a test is cheap insurance against an expensive problem.
DisinfectionWhen does a property actually need professional disinfection?
A normal clean and a professional disinfection are not the same job. Here’s when it’s worth bringing in a proper sanitising service — and what it can and can’t do.
Flood & waterBrisbane storm season: getting ahead of water damage
Every summer the same call comes in after the first big storm. A little prep before the season saves a lot of grief — and a lot of your ceiling.
Flood & waterWill insurance cover it? What to document after water damage
Whether a water-damage claim is paid often comes down to the paperwork. Here’s what a Brisbane insurer expects to see — and how good documentation protects you.
MouldMould and your family’s health: what to watch for
A cough that won’t shift, worse asthma, itchy eyes at home but not at work — sometimes the house is the problem. Here’s the link between mould and health.
MouldIt’s condensation, not a leak — the mould cause people miss
Not all mould comes from a leak. Sometimes the water is coming out of the air. Here’s how condensation quietly grows mould in Brisbane homes.
Meth testingPainting over meth doesn’t work — here’s the chemistry
A fresh coat of paint hides the history, not the chemistry. Meth residue migrates and etches back through the paint, and wipe tests still fail.
Meth testingMeth screening vs a detailed assessment: what’s the difference?
A quick screen tells you whether meth is present. A detailed assessment tells you how much and where. Here’s when you need which.
Meth testingMeth in a rental: what landlords and property managers should know
Meth contamination is a real risk for rental properties. Here’s the practical side for landlords and agents — testing, disclosure and protecting yourself.
DisinfectionEnd-of-lease disinfection: a clean start between tenants
A vacate clean gets a property looking right. A disinfection makes it hygienically fresh for the next occupant. Sometimes you want both.
DisinfectionHigh-touch surfaces: where germs actually live
When we disinfect a property, we don’t treat every square metre equally. The risk concentrates on the things everyone touches. Here’s where it hides.